Shipping Policy
Below you will find the average delivery time for all orders at Urban Vogue London:
Once an order is placed, we take 1-3 working days to process it. During the week, orders are processed within one working day, but if placed on a Friday evening or over the weekend, processing may take slightly longer. After processing, delivery takes an average of 8-12 working days.
At Urban Vogue London, we strive to make ordering and delivery as smooth as possible for our customers. If you have any questions or concerns, please contact our customer service team.
Placing an Order
Shopping at Urban Vogue London is straightforward. Begin by visiting the product page and adding your chosen item to the cart by clicking the "Add to Cart" button. Ensure you've selected the correct variants, then proceed by clicking "Proceed to Checkout."
On the information page, enter your shipping details accurately. Once filled, click on the "Continue Shipping" button. You’ll then reach the Dispatch page, where you can confirm your address. Please note that Urban Vogue London covers all shipping costs as a gesture of appreciation, so every order is shipped free of charge.
Proceed to payment by clicking "Proceed to Payment." Urban Vogue London offers several secure payment options:
- Credit card (AMEX, Mastercard, Maestro, Visa)
- PayPal account
- EPS
- Immediate
All payment methods are SSL-encrypted for secure transactions. After selecting your payment option, click "Complete Order" to finalize your purchase. Should any issues arise, our team is here to help.
Shipping Costs
At Urban Vogue London, every order is delivered free of charge, with no minimum order quantity required.
Shipping Your Order
If you’ve found the perfect look or accessory, we understand you want it soon. That’s why we work hard to ensure quick order processing and shipping. To maintain fair prices, we collect parcels in bulk and dispatch them once minimum quantities are met. Your understanding helps us keep costs low.
PLEASE NOTE: If the package is not accepted or not picked up, it will be automatically returned to the supplier and we will be entitled to deduct £15 from the amount you will receive in return.